Commercial Truck Warranties: What Every Buyer Should Know

Key Takeaways:

• Evaluate and understand commercial truck warranties before making a purchase.
• Be able to differentiate between OEM and aftermarket truck warranties.
• Regular maintenance and paperwork are critical to maximizing your coverage.
• Take time to examine the fine print, which outlines all exclusions and restrictions..
• Choosing the right warranty protects your commercial truck investment by reducing downtime, improving cost control, and providing peace of mind.
• Long-term peace of mind and cost control are key when investing in a commercial truck, and this guide covers the essentials to help you choose wisely

What Does a Truck Warranty Cover?

Most truck warranties cover major components like the engine, transmission, and drivetrain. They generally protect against defects in materials or workmanship, though specifics vary by manufacturer and warranty type. Before you commit, double-check what’s included and what’s excluded. Additional warranty coverage might extend to: Electrical Systems: Coverage for alternators, starter motors, and wiring harnesses, Suspension and Steering: Replacement or repair of shocks, struts, and steering components, Brake Systems: Protection for ABS modules, master cylinders, and brake lines, Air Conditioning and Heating: Coverage for compressors, condensers, and climate control units, Emissions Components: Some warranties extend to emissions control systems to meet regulatory standards. Coverage levels differ between basic (bumper-to-bumper) and powertrain warranties. Wear-and-tear items like brake pads, tires, and wiper blades are typically excluded. Some warranties have mileage or time limits and may require all services to be performed at authorized facilities to remain valid.

Ford Commercial Truck Warranties

Ford offers warranties for their commercial vehicles, including F-Series Super Duty trucks. Standard coverage often includes:

• Bumper-to-Bumper Limited Warranty: Covers defects in materials or workmanship, typically for 3 years/36,000 miles.
• Powertrain Limited Warranty: Covers the engine, transmission, and drivetrain for a specified duration and mileage.
• Diesel Engine Coverage: Extended protection for diesel models
• Corrosion and Safety Restraint Coverage: Additional warranties for rust-through and safety systems.

Ford also offers Ford Protect Extended Service Plans, allowing businesses to customize coverage for high-mileage use or specialized applications. For full details, visit Ford Commercial Trucks. 

Western Star Truck Warranties

Western Star, known for heavy-duty and vocational trucks, also offers robust warranty options:

• New Truck Limited Warranty: Comprehensive coverage for most truck components, with terms like 3 years/300,000 miles for basic vehicle coverage.
• Engine and Transmission Warranties: Coverage varies by engine type (Detroit, Cummins, etc.) and transmission (Allison, Eaton, etc.), with many plans exceeding 5 years/250,000 miles.
• Cab Structure and Corrosion Coverage: Extended warranties protect against structural defects and rust for up to 5 years.
• Aftermarket and Extended Warranties: tailored, post-OEM coverage.

Western Star’s warranty programs are designed to protect consumers in both construction and long-haul industries and can be customized to your fleet’s needs. Explore more at Western Star Trucks.

OEM vs Aftermarket Truck Warranties

When selecting between OEM and aftermarket truck warranties, buyers should consider several key factors. OEM warranties, provided by manufacturers such as Ford or Western Star and included with new trucks, typically offer comprehensive coverage for a set duration or mileage, making them a reliable option for many. In contrast, aftermarket warranties, offered by third-party providers, can either extend protection beyond the OEM period or address coverage gaps. However, these third-party plans vary in terms of provider reliability, claims processing, and potential restrictions. It is also important to note that OEM warranties are generally easier to service at authorized dealerships and tend to ensure more consistent coverage. In summary, the primary decision points include the scope of coverage, provider reliability, claims servicing procedures, and ease of obtaining service.

Maximizing Your Fleet’s Warranty Coverage

To get the most from your truck warranties, register every vehicle promptly with the manufacturer or warranty provider. Follow recommended maintenance schedules to keep your trucks running smoothly and ensure your warranty remains valid. Document every maintenance and repair performed, as they may be needed when filing a claim. Review your warranty’s exclusions carefully; wear items, misuse, or unauthorized modifications can void coverage. Consider using authorized service centers for all repairs, since some warranties require this for claim approval. Communicate proactively with your warranty provider to clarify coverage details and prevent misunderstandings before issues arise. By staying organized and diligent, you can maximize your fleet’s warranty coverage, reduce unexpected costs, and keep your trucks on the road longer.

Final Thoughts

Understanding commercial truck warranties helps protect your investment and avoid costly surprises. Whether you choose OEM or aftermarket coverage, staying informed and proactive keeps your fleet on the road and your business running smoothly. Compare warranty terms from leading manufacturers like Ford and Western Star, and ask questions about coverage details, exclusions, and claims processes. A well-chosen warranty is more than simple protection—it’s a smart business tool that can lower the total cost of ownership, minimize downtime, and give you confidence as your business grows.

For more guidance on selecting the right truck and warranty for your business, contact the Bayshore Trucks team today.